WRITING CENTER SCHEDULING FAQs

The Alan Siegel Writing Center offers one-on-one appointments and workshops on campus and online.

To sign up for Writing Center services, you can use Navigate or contact our reception desk by phone or Zoom.

Click HERE for instructions on how to access Navigate.

Click HERE for instructions on how to schedule an appointment in Navigate.

Click HERE for instructions on how to schedule a workshop in Navigate.

Click HERE for instructions on how to cancel an appointment or workshop.

Click HERE for reception contact information to schedule an appointment or workshop.

Click HERE for instructions on how to attend an appointment.

LIMITATIONS ON APPOINTMENT SCHEDULING:

1. You can only schedule an appointment or workshop an hour to 30 days in advance. 

2. You may only have one appointment per day, but you may attend more than one workshop in a day.

3. Normally, appointments are 55 minutes.

A. Keep in mind that any issues that arise during your  appointment will cut into the time needed to work on your 
            assignment. 

B. It is  important to make sure that  you have access to everything you need beforehand. Any time spent printing 
    your paper or learning the system cuts into time spent working on your assignment. 

C. You also cannot expect  your tutor to be able to read long papers in one session. If you have a large paper, you
    must make multiple appointments.

NAVIGATE INSTRUCTIONS   

On Navigate, you can search for open appointments and workshops, book appointments and workshops, cancel appointments and workshops, and view your upcoming sessions.        

ACCESSING THE SYSTEM:

Navigate Website: https://jjay-cuny.campus.eab.com/

SCHEDULING AN APPOINTMENT:
Log in to Navigate with your CUNYFirst credentials.

1. Click "Schedule an Appointment" on the top right-hand side.
2. Select "Tutoring."
3. Under Service, scroll down until you see "Writing Center Tutoring."  Then click on the topic of your appointment. 
4. Pick the date you would like your session. You will see available times for that day and up to 30 days after that date.
5. Then click "Find Available Time" to choose your date and time.
6. On the available time page, below the calendar, you can select staff (if you don’t have a preference, skip this part), whether you'd like to meet in-person or virtually, and you may also be prompted to choose a class if your appointment is for a class assignment.
7. You can now choose an appointment time by clicking on any of the slots that appear.
8. Once the appointment screen opens, you can choose virtual or in-person if you haven’t done so already. 
9. If this appointment is for a class, please write your professor's name along with the class and section in the comments. 
10. You can also choose to be sent an email or a text as a reminder. 
11. Finally, once you are done, click the "Schedule button."
12. You’ll get an email confirmation right away, an email reminder the day before your appointment, and a text reminder two hours before.

SCHEDULING A WORKSHOP:
Log in to Navigate with your CUNYFirst credentials.

1. Click "Schedule an Appointment" on the top right-hand side.
2. Select "Tutoring."
3. Under Service, scroll down until you see "Writing Center Workshops." 
4. Then click on the name of the workshop you would like to attend.
5. Pick the date you would like your session. You will see available times for that day and up to 30 days after that date.
6. Then click "Find Available Time" to choose your date and time.
7. On the available time page, below the calendar, you can select staff (if you don’t have a preference, skip this part), and whether you'd like to meet in-person or virtually.
8. You can now choose a time by clicking on any of the slots that appear.
9. If this workshop is for a class, please write your professor's name along with the class and section in the comments. 
10. You can also choose to be sent an email or a text as a reminder. 
11. Finally, once you are done, click the "Schedule button."
12. You’ll get an email confirmation right away, an email reminder the day before your appointment, and a text reminder two hours before.

IF YOU NEED TO CANCEL:

If you need to cancel an appointment or workshop, you must do so before the appointment begins.  Otherwise it counts as a missed session.

1. To cancel an appointment or workshop, log into Navigate and find the session you would like to cancel under Upcoming Appointments. 
2. Click on it to open the appointment screen.  Then click Cancel My Attendance.
3. You will be prompted for a reason. Choose Student Cancelled. You may leave a comment if you choose to, but it is not required. 
4. Then click Mark as Cancelled. You will be taken to a confirmation page. Once you have reviewed the information, just close the screen.

ATTENDING AN APPOINTMENT: